Terms of Use

  1. Introduction Welcome to the Waves Canine Hydrotherapy (Kent) Ltd Customer Portal ("Portal"). By accessing or using this Portal, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must refrain from using the Portal. These Terms govern your use of the Portal and establish a legally binding agreement between you and Waves Canine Hydrotherapy (Kent) Ltd, a limited company registered in England under company number 15972647.

  2. Eligibility You represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into and be bound by these Terms. Access to and use of the Portal is restricted to authorised users only. You may be required to submit certain personal information for verification of your eligibility.

  3. Account Registration and Security You are solely responsible for maintaining the confidentiality of your account credentials, including but not limited to your username and password. You agree to notify us immediately if you become aware of any unauthorised use of your account. We reserve the right to suspend or terminate accounts if we suspect any unauthorised or fraudulent activity. You further agree to provide accurate, complete, and current information during the registration process and to promptly update such information as necessary to ensure its continued accuracy.

  4. Acceptable Use You agree not to:

    • Use the Portal for any unlawful, fraudulent, or harmful purposes;

    • Transmit viruses, malware, or any other malicious code;

    • Attempt to gain unauthorised access to the Portal or any related systems or networks;

    • Engage in any activity that disrupts, interferes with, or adversely affects the operation of the Portal;

    • Post, upload, or distribute any content that is offensive, inappropriate, defamatory, or otherwise in violation of applicable laws or regulations;

    • Violate any laws, statutes, or regulations of the United Kingdom while using the Portal;

    • Use automated scripts, bots, or other tools to collect information or interact with the Portal without express prior written consent from us.

  5. Privacy and Data Protection Our Privacy Policy governs the collection, use, and protection of your personal information. By using the Portal, you consent to the practices outlined in the Privacy Policy. We implement reasonable security measures to safeguard your information, though we cannot guarantee complete security. You are responsible for maintaining the confidentiality of your account information and any data you submit to the Portal. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  6. Intellectual Property All content, trademarks, and intellectual property contained within the Portal are the exclusive property of Waves Canine Hydrotherapy (Kent) Ltd or its licensors. You may not copy, modify, distribute, or otherwise exploit any materials from the Portal without prior written authorisation from us. Unauthorised use of intellectual property may result in legal action, including but not limited to claims for infringement of rights.

  7. Third-Party Links and Services The Portal may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of any third-party sites. You access such links at your own risk and are advised to review the terms and conditions and privacy policies of any third-party services before engaging with them.

  8. Disclaimer of Warranties The Portal is provided "as is" and "as available," with all faults and without warranties of any kind, either express or implied. We do not warrant that the Portal will be uninterrupted, error-free, or free from defects. We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  9. Limitation of Liability To the fullest extent permitted by applicable law, Waves Canine Hydrotherapy (Kent) Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Portal, including, but not limited to, data loss, service interruptions, or system errors. Our total liability shall not exceed the amount you have paid for access to the Portal, if applicable.

  10. Indemnification You agree to indemnify, defend, and hold harmless Waves Canine Hydrotherapy (Kent) Ltd, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Portal, your violation of these Terms, or any infringement of the rights of any third party.

  11. Termination We reserve the right to suspend or terminate your access to the Portal at any time, with or without notice, for any reason, including, but not limited to, violations of these Terms, suspected fraudulent activity, or any conduct that poses a risk to the security, functionality, or integrity of the Portal.

  12. Changes to Terms We may modify or update these Terms at any time, at our sole discretion. Any such changes will be effective immediately upon posting on the Portal. By continuing to use the Portal after such modifications, you consent to be bound by the revised Terms. We recommend that you review these Terms periodically to stay informed of any updates.

  13. Governing Law These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  14. Contact Information For any inquiries regarding these Terms, please contact us at:
    [email protected]